Welcome to Mendtronics! When you book a washing machine repair service with us, you agree to the following terms. These rules are in place to ensure fair, transparent, and safe service for everyone.
You must provide correct information about your appliance (brand, model, issue).
An adult (18+ years) must be present at the service location during the visit.
Our service is offered only within Vijayawada city limits.
You agree to give a safe and clean working space for our technician.
Washing Machines
Top Load | Front Load | Semi/Fully Automatic
Drum cleaning | Motor repairs | Drain pump replacement
We fix: Motor failures, drainage blockages, spin cycle issues, electronic board faults
Specialty: Diagnosing hidden leaks and unbalanced load sensors
Refrigerators
Cooling issues | Gas refilling | Thermostat repairs
Door seal replacement | Compressor problems
We fix: Cooling failures, compressor issues, thermostat malfunctions, frost buildup
Specialty: Gas leak detection and refrigerant recharge
Air Conditioners
AC gas charging | PCB repairs | Drain pipe cleaning
Installation & seasonal servicing
We fix: Cooling problems, gas refilling, PCB failures, drainage issues
Specialty: AC duct cleaning and anti-bacterial treatment
Microwave Ovens
Magnetron replacement | Turntable motor issues
Door latch repairs
We fix: Heating problems, turntable failures, sparking issues, control panel faults
Specialty: Magnetron replacement and radiation safety checks
Dishwashers
Pump repairs | Leakage fixes | Spray arm replacement
We fix: Water leakage, pump failures, spray arm blockages, detergent dispenser issues
Specialty: Hard water scale removal
We offer Fast 60-Minute* Doorstep Repair, depending on technician availability. ( Average response time for eligible locations in Vijayawada. Subject to traffic, weather and technician availability. Actual arrival may vary.)
We are an independent repair service. We are not affiliated with any brand or company like LG, Samsung, Whirlpool, etc.
We use high-quality compatible parts for most repairs.
If you request original company parts (OEM), we will inform you of availability and extra charges.
All parts used and the type of repair will be mentioned in your service receipt.
Inspection Fee: ₹149 (non-refundable but adjusted in final bill if repair is done).
Repair Charges: Final amount will be informed after diagnosis.
Payment Options:
Cash (preferred)
UPI (via technician’s QR code)
We do not collect online payments via the website.
You can cancel your booking free of charge up to 2 hours before your appointment.
Cancellations after technician dispatch may be charged ₹100.
Rescheduling is allowed based on availability of our technicians.
All technicians are background-verified and trained.
They will:
Show valid company ID.
Explain the problem and estimated cost before starting any work.
Keep the work area clean.
Provide a service receipt with warranty details after the job.
Warranty is provided only on selected parts and labor (usually up to 30 days, based on repair type).
We are not responsible for:
Problems not related to the original repair.
Issues caused by misuse or mishandling after service.
Manufacturer faults or product recalls.
Mendtronics’ total liability for any service claim is limited to the amount paid for that repair (or ₹5,000, whichever is lower).
We are not liable for:
Pre-existing damage unrelated to the repair.
Loss of data/appliance due to manufacturer defects or improper use post-service.
Acts beyond our control (e.g., power surges, natural disasters).
You agree to hold Mendtronics harmless from third-party claims arising from:
Your misuse of repaired appliances.
Providing incorrect appliance details during booking.
Informal Negotiation: Report issues within 24 hours for resolution (revisit/refund).
Legal Jurisdiction: Unresolved disputes will be subject to courts in Vijayawada, Andhra Pradesh, under Indian law.
These terms are governed by Indian law.
You can contact us anytime through:
Phone: 9169197999
Email support : help@mendtronics.in
Brand Affiliation Disclaimer
“Mendtronics operates as an independent appliance repair service. We are not an authorized service provider for, nor affiliated with, any appliance manufacturers or brands mentioned on our platform (including but not limited to LG, Samsung, Whirlpool, etc.).
All brand names, logos, and trademarks referenced are the property of their respective owners and are used solely for:
• Identification of appliances we service
• Communicating technical capabilities to customers
Our use of these terms does not imply:
✓ Manufacturer endorsement
✓ Official partnership status
✓ Authorization to perform warranty repairs
For brand-authorized services, please contact the manufacturer directly.