Mendtronics (“we”, “us”, or “our”) provides doorstep appliance repair services in Vijayawada [and other service areas]. We protect your privacy and handle your personal information responsibly.
We collect only essential data:
Contact Information: Name, phone number
Service Details: Service address, appliance type (brand/model), issue description
Communications: Call recordings (quality assurance), service feedback
Your data is used strictly for:
✅ Scheduling and performing repairs
✅ Sending service updates (text STOP to opt-out)
✅ Improving service quality (anonymous analytics)
We accept only:
Cash (preferred)
UPI (via technician’s verified QR code)
🔒 We never store financial data or use online payment gateways
All technicians undergo:
Government ID verification (Aadhaar)
Background checks
Regular skill assessments
Carry company ID for your verification
We never sell your data. Limited sharing with:
Your assigned technician (for service only)
Legal authorities (if required by law)
Encrypted digital records
Secure access controls
Physical service receipts destroyed after 30 days
You can:
Request access to your data
Correct inaccuracies
Delete non-essential data
Contact: 9169197999 / help@mendtronics.in
We use minimal cookies for:
Basic website functions
Service analytics (opt-out via browser settings)
We may link to external sites but aren’t responsible for their privacy practices.
We clearly state:
We are an independent service provider
No false brand affiliations (LG/Samsung/Whirlpool etc.)
Transparent pricing (no hidden fees)
We may update this policy periodically. Check the “Effective Date” for changes.
For privacy concerns or service requests:
📞 Phone: 9169197999
📧 Email: help@mendtronics.in
⚠️ “Mendtronics is not affiliated with appliance manufacturers. Brand names are used for identification only. Manufacturer warranties may not apply.”